FAQs

*When you order from More than Moisture you are agreeing to our policies and processing time*

Contact: hello@morethanmoisture.com for any questions, comments, or concerns.

Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

  • We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

  • Domestic shipping can take up to 5 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • Shipping rates can vary depending on your region and are calculated at checkout.

  • Yes, we offer free shipping for orders over $50. Check the cart to see the current deal on free shipping.

  • We do not ship internationally at this time.

Returns & Refunds

  • For santitation purposes we will not be allowing returns or exchanges at this time. Thank you for your understanding.

  • Orders canceled within 24hrs will be fully refunded, after that time period all sales are final.